British Marine Trades Association GL Connects

Arizion were delighted to be part of the success of the British Marine’s first Advanced Marina Manager’s School held recently in Turkey. Geoff Langston of Arizion worked with the marina managers on how to deliver a consistently amazing customer experience to all their customers and how to build a high performing team. Delegate’s feedback on the Arizion sessions included: “Geoff was excellent in facilitating the sessions on team work” and “Best thing I have learnt on this course- Focus on internal and external customers”


“London First has been working with Arizion for four years, supporting the development of our Membership Managers and during this time, Arizion has consistently developed and delivered workshops that have engaged our team. This has resulted in practical application of ideas and approaches with a positive impact on our business through improved sales and retention of members.”


“Arizion worked with RS Sailing’s senior management team, supporting us with our personal development as well as how we engage with our team. We looked at our organisational communication and strategy development, in particular our vision for the future of the business. Geoff Langston of Arizion facilitated the workshops, he challenged us to think differently about how we manage ourselves as individuals and how we work together as a team.  Following the workshops, we have reviewed and changed the way and the frequency in which we communicate as well as how we can spread work load and motivate our team.”


“At Harken, we engaged GL connects to support us in developing our growth plans to ensure that as we grew the business, we retained the family feel and values that we had developed when we set up the business over 20 years ago. Following some personal and senior management team coaching, GL connects worked with the whole Harken team encouraging them to consider how they can work together more effectively, support each other and improve communication across the business. The work we did with GL connects had an immediate effect on how our team worked together, improving face-to-face communication, building relationships, reducing e-mails and encouraging team members to take more responsibility in the business.”


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